Frequently Asked Questions
FAQs
I’ve done my best to answer the most frequently asked questions. If you need more information please reach out to me via the form on my connect page!
Disclaimer: Jam Haw Herbals’ products are not evaluated by the FDA & are not intended to treat, cure, prevent, or diagnose any disease. Text provided throughout this website is provided for educational & informational purposes only.
Q: What is a tincture?
A tincture is a liquid, concentrated extract of herbs. Mediums like alcohol, vinegar, honey, & glycerin are generally used. These mediums preserve the herbal extract much longer than a tea (water extract) would, sometimes up to decades. Because tinctures are steeped for weeks to months at a time before straining, the resulting liquid is potent & concentrated. Small amounts, single drops to milliliters or teaspoons, are all that’s needed to experience effects of an herbal tincture.
Q: How do I take my tincture?
You can take it directly by mouth or dilute in a beverage of your choice.
Q: What manufacturing standards are Jam Haw Herbal medicines made with?
Jam Haw Herbal medicines are crafted with intention, care, & practices that are in alignment with the current Good Manufacturing Practices (GMP) for dietary supplements.
Q: Where can I get more support on how to take my herbs & what herbs to work with?
If you’d like one on one guidance & support, you can book a consultation with Jamesa or another practitioner of your choice. Be sure to check out the resources tab to learn more about herbalism & cultivate community.
Q: How can I learn more about herbalism?
Sign up for the Jam (biweekly newsletter), follow us on IG, & check out the resources tab.
Q: How long do products take to ship?
Our current capacity is to ship 2 times per month. Please allow up to 2 weeks after placing an order before inquiring about its status.
Q: What is your return policy?
No returns are accepted at this time. If a product breaks in the mail or is otherwise damaged, please reach out by email for a replacement or shop credit.
Q: What should I know about Herbal Consultations?
An initial session is a thorough health intake that lasts between 2-2.5 hours. The focus will be on getting to know & understand where you’re at & where you’d like to be. Some common concerns & desires that are brought to a session include:
Managing acute & long term stress, insomnia & poor sleep, acute & chronic pain, mental & emotional health, immune system support, & more.
You’ll be provided with custom herbal formulation, nutritional & lifestyle suggestions, guidance on integration, & continued support via email.
Follow up sessions last up to an hour & serve as a container to explore what is and isn’t working, reflections, & any medicine refill or adjustment requests. Follow up sessions can be scheduled as many times as needed.